FAQ: Orders, shipping & delivery

Getting a quote for Kai robots (or any related items) is a breeze!

Simply pop an email to sales@kaiseducation.com with your wish list, and voilà! Our team will whisk an official quote within 1-2 business days. Don't forget to include your district, school etc details.

Certainly! Kai's Education is on a mission to make our top-notch learning tools readily available for the bright minds of tomorrow. We warmly accept purchase orders from educational institutions, including schools, universities, colleges, and libraries.

A cherry on top for our friends from Down Under and the US: Australian and US schools (yes, this includes universities, colleges, and libraries) automatically qualify for 30-day credit terms upon receipt of a purchase order. It’s our way of giving a gold star to the places that shape our future leaders and thinkers.

Ready to place your order? Zip it over to accounts@kaiseducation.com. Our team is poised to ensure your experience is as smooth as a well-coded program, from purchase order to your doorstep. Let’s get those gears turning! 📚✨

Of course, email accounts@kaisecuation.com 

Oh, we’re globe-trotters! Kai's Education delivers to doorsteps worldwide. 🌍

Got a tricky location? Sometimes certain spots on the map get a bit shy due to shipping restrictions outside the United States. If your address is playing hard to get, shoot us an email at support@kaiseducation.com. For our international friends, be sure to glance at the International Shipping section for more details.

Our shipping chariots of choice are UPS and USPS, though we occasionally call on other couriers for special deliveries. When you're checking out, you’ll get to pick how fast we gallop to your door with options like Next Day, 2-Day, 3-Day, and Ground shipping.

Our shipping squad gets moving Monday - Friday, and we aim to have your order on its way within 24-48 hours after you've placed it.

The moment your order sets sail, you’ll receive an email with all the tracking treasures. If 72 business hours have passed and your inbox is as empty as a treasure chest after a pirate party, please email support@kaiseducation.com.

For those of you with the foresight to preorder or backorder: your treasures will travel together once everything is ready. We wouldn’t dream of sending them on separate adventures.

Our treasure trove is nestled Washington (state) and Michigan.  Our crew embarks on shipping expeditions Monday to Friday.

Yes, we salute our troops by shipping to APO/FPO addresses. Just shop as if you were in the US, and we’ll take care of the rest.

Kai's Education products are available worldwide, courtesy of our fabulous suppliers. To find a stockist near you, simply visit https://kaiseducation.com/regional-reseller/

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